The Rear-View Mirror Problem

A system of record shows what's behind you; steer by it alone and you drive forward looking backward.

The sticky one-line hook for why reporting/BI isn't intelligence. A system of record is a rear-view mirror: accurate, detailed, essential — and entirely about what's already behind you. Most organisations, for all their expensive systems, steer forward by looking backward. The intelligence layer is the rest of the dashboard: detect + validate turn the records into a windscreen (what's ahead), and sensing outward adds the side mirrors (what's coming up alongside). You need all three to have a sense of your surroundings rather than a precise picture of the road you've already driven. An accessible on-ramp to The Missing System for non-technical decision-makers.